City of Phoenix

Receive alerts when this company posts new jobs.

Similar Jobs

Job Details

Family Liaison / Part-time (Casework Aide)

at City of Phoenix

Posted: 4/15/2019
Job Status: Part Time
Job Reference #: 31453
Keywords: clerical

Job Description

Job ID
Part Time Opportunities
Full/Part Time


Multiple Positions Available

Join our Team! The Human Services Department (HSD) entered into an Intergovernmental Agreement (IGA) with First Things First (FTF) to implement four Family Resource Centers (FRC) in specific targeted communities to serve as community hubs. These positions will offer information and resources to families with children birth to five years old.

Within the City of Phoenix, the FRC are referred to as Phoenix Families First Centers. These sites will offer a variety of services that will assist in targeting the needs of the varying families. Families will receive referrals for services and parenting activities. There are three main areas of engagement:

  • Information and Resources
  • Referrals
  • Parenting activities

Family Liaisons are front line staff responsible for the everyday success of the PFFC. Responsibilities include welcoming families, doing initial screening/interviews, organizing event calendar, providing information and resources to families, inputting into data base, answering phones, and general clerical support. These positions work some nights and weekends. Several positions are available (20 hours per week).

These grant funded positions began on July 1, 2018, and cease at the anticipated close of the grant, June 30, 2021. However, parties may renew this agreement for up to three additional twelve month extensions (including lesser parts thereof) for a total of four years.

This recruitment may be used by any department for any current or future vacancies over the life of the eligible list.


First review of applications will occur the week of April 29, 2019. Recruitment will close when we have received a suficient number of qualified applications.


$12.92 (minimum) - $18.72 (maximum) hourly + Light Rail/Bus Pass


  • One year of experience working in a social service environment.
  • Some college level course work in social work, sociology, social services, or a related field.
  • Knowledge of social services and community resources.
  • Ability to keep detailed and accurate records.
  • Ability to engage the community and build relationships.
  • Use interview techniques to identify family needs.
  • Requires necessary background checks and fingerprint clearance card.
  • The City job description can be found here

PREFERRED QUALIFICATIONS - The job requirements listed above, plus:

  • Bilingual preferred.
  • Only the highest qualified may will be posted to the eligible to hire list.


Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above.

YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position. The results of the resume screening process will be sent to your primary email address.



Caseworker Aide, JC: 07260 , ID# 31453, 4/14/19, 6 mos, DD, Clerical

City of Phoenix employees commit to Work Smart, Be Kind, Spend Wisely.

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!