Emerge! Center Against Domestic Abuse

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Crisis Clinician

at Emerge! Center Against Domestic Abuse

Posted: 10/6/2020
Job Status: Full Time

Job Description

Full-time/Benefits Eligible

 Position Schedule:  Tues 7:30a-4:45p, Wed 7:30a-3:15pm, Thurs-Sat 7:30a-4:00p  *

* Flexibility is needed to work varied hours for crisis support

Once a Month On-call rotation (24 hours 7 days) required

Emerge Center Against Domestic Abuse has begun an organizational process of transforming philosophy and practice to acknowledge the root causes of violence as being embedded in
multiple, intersecting systemic oppressions (sexism, racism, homophobia, transphobia, classism/poverty, able-ism, and anti-immigrant sentiment). These conversations directly impact the climate and culture of our organization and are tied to the climate and culture in our community related to violence as a normalized experience.

We are seeking team members across the organization who understand that humanizing the experience of all people is a radical act in a non-profit system and who are willing to be a part of transforming our organizational culture to be a more antiracist multicultural institution.

We are seeking job applicants who understand it is our responsibility to ensure that our responses to domestic abuse must include the experiences of those who are most in need and who have the least amount of access to help and support and who can work in an environment that is rapidly changing.

We’re committed to making our community a safer place for everyone. Join us!

In this position you will:

  • Function primarily doing crisis work in our emergency shelter
  • Utilize a trauma informed care approach to providing clinical services, support, and assessment, to persons requesting services for domestic abuse
  • Facilitate specialized groups
  • Provide clinical coaching and guidance to assigned direct service employees including compassion fatigue groups at direct service sites


  • Evaluate and assess persons requesting services for domestic abuse
  • Conduct comprehensive assessments, coordinate the development of case plans and complete all clinical documentation
  • Develop, implement, update, and monitor progress on goals and objectives on individual case plans
  • Develop curriculum and facilitate specialized groups
  • Assist in development of and present in-service training to employees
  • Provide professional development coaching to assigned employees including compassion fatigue groups
  • Conduct/facilitate case and employee meetings
  • Identify precipitating problems or symptoms and underlying issues
  • Integrate assessment and observational data with clinical judgment to formulate an appropriate case plan
  • Network with community agencies, assess available services appropriate to participant needs
  • Assess potential crisis situations and take appropriate preventive action
  • React timely and logically in crisis
  • Respond appropriately to callers on the crisis line
  • Address client complaints and facilitate use of the grievance procedure
  • Maintain confidentiality of shelter site and participants
  • Appropriately maintain accurate information in client services database entered in a timely manner
  • Adhere to agency policies and procedures and all City, County, State and Federal regulations
  • Attend trainings and meetings as required
  • Rotate on-call responsibilities


  • Master degree
  • Five years’ experience performing clinical work with families
  • Or an equivalent combination of education and/or experience
  • Licensed by the Arizona Board of Behavioral Health Examiners as a social worker, professional counselor or family therapist preferred
  • Bilingual (English/Spanish) preferred


  • Effective listening
  • Excellent written and oral communication
  • Demonstrates effective summarization skills
  • Effective forming of a therapeutic relationship
  • Psychosocial rehabilitation skills
  • Behavioral management techniques
  • Effectively engages client in obtaining self-sufficiency
  • Effectively demonstrates de-escalation of agitated clients
  • Knowledge of the dynamics of domestic violence
  • Knowledge of the impact of trauma
  • Knowledge of group facilitation and dynamics
  • Ability to assess potential crisis situations and take appropriate action
  • Ability to work well independently and be self-motivated
  • Proficient computer skills including e-mail, calendars, document processing, spreadsheets and databases


  • Appropriate fingerprint clearance through the Arizona Department of Public Safety
  • CPR/First Aid certification
  • Valid Arizona Driver License and proof of automobile insurance (No action is needed to acquire fingerprint clearance or CPR/1st Aid prior to possible employment and Emerge! will cover expenses upon employment.)


  • Must be able to sit or stand for long periods of time
  • Must be able to express or exchange ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately or quickly
  • Provide CPR/First Aid
  • Must be able to lift up to twenty-five pounds
  • Visual acuity and hand dexterity to work with computer systems (monitor, keyboard), reports, and other data sources, reading/entering/processing data and figures
  • Ability to use basic office equipment, including computer, fax machine, printers, copier/scanner, adding machine

Emerge is an equal opportunity employer.

Application Instructions

To be considered for an open position at Emerge! please submit a fully completed Emerge! application. Your resume with a completed application is welcome.

Instructions for application submission:

To submit via email, download and save the application to your computer BEFORE you complete it, Open the PDF from the location you saved it to on your computer and fill out the PDF. Make sure to save your changes often. Attach the completed application it to your email and send it to info@emergecenter.org.

To submit via mail, print completed application and address envelopes to:
Emerge! Center Against Domestic Abuse
2545 E. Adams St.
Tucson, AZ 85716

To submit via fax, print the completed application and fax to 520.795.1559.

Thank you for your interest in Emerge! Center Against Domestic Abuse.