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Barista

at HCareers

Posted: 10/7/2020
Job Reference #: 9447_1536143

Job Description

BARISTA PROFILE

Reports to: Food & Beverage Manager, position is non-exempt

WHO WE ARE

Hotels done differently. It's not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve. Located in the heart of historic Ybor, a trolley ride away from downtown Tampa, Hotel Haya will be a hub of activity. Blending Cuban, Italian, and Spanish influences, the property will feature 178 guest rooms, over 7000 square feet of banquet space, a world-class restaurant, airy cafe, and lush courtyard with a pool.

Hotel Haya is managed by Aparium Hotel Group which was founded in 2011 by Chicago hospitality executive and entrepreneur Mario Tricoci and luxury hotel veteran Kevin Robinson. The duo saw a clear need for a company that could bring c-suite service and accommodations to underserved, yet distinct and important cities, while maintaining and celebrating the unadulterated character of each. Driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city.

Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.

WHO YOU ARE

Your past experiences have led you to understand that there is an art + science to the how and what a hospitality operation professional is responsible for - and yeah, you're a coffee snob, and it's okay. Or you are what your friends might affectionately call a "coffee nerd". You inhale deeply every time you pass a coffee shop taking in the rich aroma. Nothing pleases you quite as much as getting the perfect crema on your espresso pulls. Your passion for coffee is only rivaled by your passion for hospitality. You love your place in the community as you keep the neighborhood up and running. Without you, businesses just wouldn't be buzzing and that is something that you take pride in.

THE ROLE

Baristas report to the Food and Beverage Managers and work in a seamless effort with servers, server assistants, bartenders, barbacks, dishwashers, cooks, and chefs. It is critical the person in this position possess a strong background in the art of coffee and tea making.

As a barista, you will be responsible for creating memorable guest experiences. Your interactions may be brief ones, but your guests know they can count on you to get their day started with a smile, and create their special brew to their specification.

All of our service team members are expected to be reliable and responsible. You will arrive changed, polished and mentally ready to work on time. We put an emphasis on treating all of our team members just like we treat our guests, sharing a smile, a helping hand, and a willingness to jump in to assist in any situation. You will also actively develop trusting and transparent relationships with your peers on the service team and other associates of the hotel. As a team member within Aparium Hotel Group you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced and open-minded - no egos are allowed.

WHAT YOU WILL DO

    -Uphold and role model the company's principles of People, Place and Character; and ensure you are always modeling the way of our values that drive collaboration, intuition and translocal hospitality
    -Own all aspects of a Café guest's experience from beginning to end by extending a friendly greeting in an inviting environment, ensuring accurate and thorough order details, executing on requests in a friendly and timely manner, and ensuring satisfaction throughout and adjusting when necessary
    -Participate in daily line ups and quarterly all staff meetings to further develop ideas and objectives with the service team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities
    -Work in an organized and clean fashion with the utmost respect for your guests, peers, equipment, and workspace to create lasting impressions and strong relationships with the team and our guests
    -Share your extensive knowledge of the coffee world with your guests, using your product knowledge to enhance a guest experience and offer relevant additions to their order
    -Ensure the products served are at peak quality, using recipes and accurate measures for consistency
    -Be responsible for ensuring your bank and money is accurately accounted for and turned in, and audited
    -Observe conditions of all physical facilities and relay any challenges to the F&B Managers, Supervisors and/or F&B Director, to make corrections and improvements as needed
    -Communicate effectively with the F&B and Culinary teams to ensure all guests receive their food and beverage as ordered, and in a timely fashion
    -Be willing to assist in other areas of the F&B Department as needed, including but not limited to, Banquets, Restaurants, Bar and Pool
    -Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state or local laws.
    -The hotel and company are a smoke-free, drug-free facility, and equal opportunity employer.

WHAT YOU WILL NEED

    -Passion for the People, Place and Culture of our community, love of Restaurants and Guest Service also required
    -Minimum of 1 (one) year experience as a Barista in either a free-standing or hotel restaurant or café
    -TiPS Alcohol service certification and SafeStaff Certificate of Completion, or ability to obtain such within 30 days of hire
    -Available to work a flexible schedule to include nights, weekends and holidays
    -Fluency in English both verbally and non-verbally

Additional Requirements:

    -Continuous standing and walking and negotiating wet tile floor and steps
    -Fine motor coordination is needed to pour beverages and decorate coffee drinks
    -Standing and walking is continuous for 4-5 hours at a time
    -Lifting and carrying 30 lb. tray, crate or box is occasional
    -Negotiating varied floor surfaces is continuous
    -Carrying over shoulder is occasional
    -Hand and elbow movements for polishing glassware, silver, setting up tables, shacking, pouring and mixing drinks
    -Handling lighted candles, and handling hot fluids (coffee and tea) is continuous
    -Must be able to work in extreme temperatures like freezers (-10*F) and kitchens (+110*F)


As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!