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Program Manager (257)
Hillsides is dedicated to healing children and young adults, strengthening families, and transforming communities through quality comprehensive services and advocacy.
In exchange for your skill and experience, Hillsides offers an excellent benefits package, which includes:
- Competitive salary
- Medical insurance with a $10 premium per paycheck for employee only coverage plan
- Dental insurance 100% employer paid for HMO employee only coverage plan
- Life and AD&D insurance 100% employer paid up to two times the annual salary
- Flexible Spending Account with $500 roll-over limit
- 401 k with no wait period, 5% employer match cap and no vesting schedule
- 12 paid holidays per year and generous paid time off policy accruing up to 22 days off annually
- Bilingual stipend of $2,000 or $4,000 for applicable positions
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.
The essential functions include:
- Develop, administer, and maintain Memoranda of Understanding (MOU) describing the terms and agreement of school-based service delivery for schools
- Respond to program development needs and requests regarding school-based MH services
- Establish and report on SBS program evaluation activities and studies
- Facilitate coordination and integration of SBS and clinic-based services, including but not limited to, responding to requests for services, clinical recordkeeping, transfer of cases
- Attend DMH and DCFS related presentations and trainings
- Communicate and coordinate services with other agencies and providers of SBS
- Develop and maintain written SBS operational procedures
- Participate in annual program budget planning and implementation
- Develop, maintain, and administer the Substance Abuse program in schools
- Provide consultation to Substance Abuse program interns
- Work closely with intern training program coordinators to provide opportunities for interns to participate in SBS and clinic/ community based services.
- Provide periodic in-service trainings and consultation as needed
- Provide weekly individual and group supervision to SBS clinical staff
- Provide clinical and administrative supervision to MFT and MSW interns
- Attend and participate in Family Resource Centers meetings, including staff, in-service, supervisory training seminars and COA related committees and task force groups as needed
- Coordinate and plan community events for clients, family members, and community members.
- Partner with the On-Call Crisis Manager to provide 24-hour LPS and crisis support 2 days per week. This will include managing the crisis phone and responding to crisis in the field as needed.
- Complete LPS (5585, 5150) hold application when needed.
- Other duties as required
SKILLS AND ABILITIES REQUIRED TO PERFORM THE ESSENTIAL JOB FUNCTIONS:
Communication Skills and Abilities:
- Ability to effectively present information and respond to questions from clients, office personnel, other employees and the general public
- Ability to read, analyze and interpret manuals and office documents
- Ability to speak a language other than English is preferred
Mental/Interpersonal Skills and Abilities:
- Ability to define problems, gather, transcribe and post data, analyze, synthesize and classify information, and draw valid conclusions
- Ability to work independently and with others - including other employees, clients and members of the public -- in face-to-face and telephonic contexts
- Ability to multi-task, establish priorities and manage time, meet deadlines and perform duties under time constraints
- Ability to be flexible and adapt to changing work demands
- Maintain high level of concentration and attention to detail for extended periods of time
- Ability to respond effectively to sensitive inquiries or complaints
- Maintain a high level of ethical and professional standards in accordance with agency and community policy
Physical Skills and Abilities:
- Ability to talk or hear in order to give and receive information and instructions
- Ability to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls
- Ability to reach with hands and arms
- Ability to use computer keyboard up to 50% of the day
- Visual acuity, ability to adjust focus and peripheral vision for work on a laptop or other computer equipment
- Lift and/or move up to 10 pounds
Equipment and Computer Software Skills and Abilities:
- Computer literate (basic working knowledge of Microsoft WORD, Excel, and Outlook) and data/electronic records program currently in use
- Able to use telephone, office copier, calculator, fax machine, computer printer and scanner, or other equipment as required
ADDITIONAL DUTIES & RESPONSIBILITIES:
- Regularly work indoors in a variety of environments
- Potential exposure to blood borne pathogens
EDUCATION, EXPERIENCE & CERTIFICATES
- Masters degree (MSW/MFT) with licensure for two years
- 3 years experience with school-based MH preferred
- Minimum 2 years experience supervising clinical service delivery staff & interns
- Experience with Short-Doyle/Medi-Cal Rehabilitation Option rules & regulations
- LPS certification preferred
- Valid California drivers license, driving record and personal vehicle insurance acceptable to Hillsides' insurance carrier
Every employee has the opportunity and responsibility to participate in one or more activities each year that support the continuous quality improvement (CQI) of Hillsides' programs & services. Activities might involve membership on a CQI committee or work group, service as a peer reviewer, data collection for CQI and evaluation purposes, completion of CQI questionnaires and surveys or participation in focus groups, or other activities as identified by CQI committees or work groups.
TRAUMA INFORMED CARE (TIC)
Hillsides practices Trauma Informed Care (TIC) principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes healing of families, youth, individuals, and communities.
This position performs tasks that may involve exposure to blood, body fluids, or tissues. All Hillsides employees are offered the opportunity to receive the Hepatitis B vaccination series.
Hillsides is an Equal Opportunity Employer