Meals on Wheels of Central Texas
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at Meals on Wheels of Central Texas
Meals on Wheels Central Texas is hiring an Intake Specialist. The Intake Specialist is responsible for conducting a pre-screening interview of all potential clients to determine eligibility for program services. Qualified applicants will possess a professional phone presence and patient demeanor. Previous experience in a related position preferred. This position also assists with answering questions about MOWCTX programs and refers applicants to other services when appropriate. Duties will include maintaining accurate computerized and manual client files containing sensitive and confidential information. Full-time + benefits
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, genetic information, disability, veteran status, sex or age or any other legally protected status.
Skill / Requirements
Bachelor’s degree preferred
Two years of intake experienced desired or human services related experience
Bilingual in English and Spanish helpful but not required
Excellent telephone skills
Skilled in Microsoft Office
Salesforce experience preferred
Experience with elderly clients preferred
Detail oriented with strong organizational and multitasking skills
Excellent data entry and documentation skills
Knowledgeable about social service resources in the Austin area
No phone calls please.