New Alternatives

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Outpatient Case Manager (Bilingual Spanish)

at New Alternatives

Pay: $14 to $18/hour
Posted: 11/2/2020
Job Status: Full Time

Job Description

North County Outpatient School Based Services, New Alternative, Inc.

Outpatient Case Manager (Bilingual Spanish)

New Alternatives, Inc. is a private nonprofit agency that has provided a wide range of services to children, youth and families in San Diego and Orange Counties since 1978. Therapeutic services include residential, outpatient, day treatment, crisis support and in home support services.

New Alternatives, Inc. is committed to providing Trauma Informed Care principles throughout our agency. Candidates should have knowledge and/or desire in assisting the agency carry out this culture.

North County Outpatient School Based Services is contracted with both the County of San Diego and San Marcos Unified School District to service youth in North County. Our focus is to provide school-based therapy to clients who are uninsured, low income, or have full scope Medi-Cal with behavioral health needs.

At New Alternatives, Inc., we believe that challenging behaviors are the direct result of individuals lacking the developmental skills needed to manage day to day demands. We believe that these children are doing the best that they can given the resources and circumstances at that given time. We utilize the power of relationship with our clients to develop lagging skills, as well as evidenced based interventions in our therapy sessions.


We provide a variety of Behavioral Health services and supports to the youth and families we service which could include: screening, assessment; individual and group treatment; consultation and training for school personnel, parents, caregivers, and other collaterals; maintaining a written record of treatment, including initial assessments and treatment plans; individual, group and family therapy.


  • Bachelor's Degree in Psychology, Social Work, Criminal Justice, Sociology or a closely related field from an accredited university
  • Previous experience working with youth and families with mental and behavioral health needs
  • Able to work with multi-disciplinary team in a very diverse setting that serves people of all backgrounds, cultures and sexual orientation and willingness to learn more.
  • Strong professional oral and written communication skills is a must, as well as, ability to work with minimum supervision and frequent interruptions, while maintaining a professional demeanor at all times.
  • Must be computer literate.


  • Bilingual Spanish strongly preferred.
  • Strong collaboration and communication skills with the ability to work both independently and as a team.
  • Knowledge of Trauma Informed Care, Positive Discipline, Positive Behavioral Supports, Behavioral Modification/Interventions, Motivational Interviewing, Parenting skills, and/or willingness to learn
  • Ability to conceptualize a client from a wide lens, taking into consideration the trauma, early childhood experiences, culture, family dynamics, physical health, social functioning, intellectual ability and other domains that contribute to the client's current presentation
  • Experience providing individual and family support to adolescents and adults (ie.caregivers) and be creative in engaging families to meet them where they are at.
  • Case Management skills and experience with linking families and clients to supports in their community
  • Ability to research and find the resources to meet families needs.
  • Familiarity with the Substance Use, Mental Health, Juvenile Justice/Probation and Social Services systems preferred.


  • Provides individual and family services in a school/office based setting. Providing home visits when indicated or appropriate as well as meeting in the community.
  • Facilitates linkages and provides education regarding community resources to better support the youth and family with needs that will support their treatment outcomes.
  • Collaborates and monitors progress of assigned cases and stays in close communication with clinician, school, parents and community partners regarding improving social, emotional, and behavioral functioning.
  • Maintain accurate, complete, and timely case records and client charts in County Electronic Health Record, CERNER.
  • Maintains positive relationships with school staff, co-workers, clients and families.
  • Required to travel between office and community locations, including client homes, in personal vehicle
  • Active participation in supervision, team meetings, and team collaboration meetings
  • Willingness to gain additional knowledge and understanding to work interdisciplinary approaches and work alongside in partnerships
  • Perform any other duties as directed


  • Competitive benefit package offered for full time employees
  • Mileage reimbursement provided
  • Excellent medical and dental benefits
  • Vacation, Sick Time
  • 403B Plan
  • Family Fit Program through LA Fitness

New Alternatives offers a comprehensive approach to therapeutic services for children and families. New Alternatives is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, ethnic background, religion, gender, sexual orientation, HIV-status, national origin or disability.

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

COVID-19 considerations:
We are taking precautions due to COVID-19 and all our efforts will be thoroughly explained in the initial job interview.