Phoenix Union High School District

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20/21 SY Personnel Service Assistant

at Phoenix Union High School District

Posted: 9/16/2020
Job Reference #: 4810
Keywords: clerical, office

Job Description

Openings as of 9/18/2020
Classified Talent/Human Resources

  • 20/21 SY Personnel Service Assistant JobID: 4810
  • Position Type:
    Classified Talent/Human Resources/PERSONNEL SERVICE ASSISTANT

  • Date Posted:

  • Location:




    DIVISION Human Resources


    12 Months


    Human Resources




    Support Services- Range 7 $16.77-17.54


    The Human Resources Service Assistant performs a wide variety of duties requiring knowledge related to the function and administration of a human resources office while maintaining a high level of confidentiality. Performs job-related duties as assigned.


    1. Receives visitors and directs them to the appropriate office or meeting room; maintains a log of visitors to the building.

    2. Responds to routine inquiries regarding pay rates, benefits and employment (e.g., the application process, job qualifications requirements, and required documentation), maintains and distributes a list of job openings and closing dates; provides routine information about pay rates and benefits.

    3. Receives employment applications and checks them for completeness; creates and maintains electronic and paper applicant files; obtains placement documentation and references; verifies prior employment; maintains records on employees applying for, and applicants referred for, position openings.

    4. Prepares new employee packets; processes new employees and volunteers (e.g., prepares fingerprint cards and fingerprints employees); and explains benefits to them; prepares related requisitions (e.g., for background checking services) and reports (e.g., payroll reports).

    5. Creates, processes and maintains all records related to job openings (e.g., submits advertisements of job openings; creates and distributes job postings; enters vacancy and qualification information into job line).

    6. Responds to correspondence and prepares reports as requested (e.g., responds to employment verification requests).

    7. As directed, maintains files on employees (e.g., temporary and part-time classified employees); deactivates records of terminated employees.

    8. Processes (e.g., picks up, sorts and delivers) all incoming and outgoing mail.

    9. Maintains and uses a postage metering machine; maintains related documentation (e.g., logs) and produces related reports (e.g., reports on postage due and returned postage).

    10.Performs clerical tasks for Human relations staff as approved by administrative supervisor, e.g., prepares requisitions for supplies and services.

    11.Operates a central telephone exchange system, answers incoming calls, makes appropriate connections, provides routine public information to callers, relays messages and keeps records of all extension assignments.


    1. High school diploma or GED.

    2. Two years of clerical experience and knowledge of general office practices and procedures; some experience in a personnel office is preferred.

    3. Ability to operate computer hardware and software in use in Human Resources at time of and adopted after hire (e.g., MS Word, MS Excel, MUNIS).

    4. Ability to type with accuracy at a speed consistent with the demands of the position.

    5. Ability to work and communicate effectively with administrators, staff and the public.

    6. Ability to function in stressful situations and respond with tact, composure and courtesy when dealing with others.

    7. Ability to maintain confidentiality of and safeguard sensitive information.

    8. Ability to operate office machines in use in Human Relations at the time of hire and after, e.g., fax machine, postage scale, postage meter and copy machine.

    9. Experience in creating and maintaining pare and electronic files and records.

    10. Bilingualism in English and Spanish required if other personnel services assistant is not bilingual in English and Spanish; otherwise bilingualism in English and Spanish preferred.

    11. Ability to acquire and apply information in related references (e.g., Governing Board policies and regulations, HR procedures).

    12. Availability and willingness to work a flexible schedule (e.g., occasional Saturday assignments in lieu of regular weekday schedule.)


    Employee Relations administrator as assigned



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