Steward Health Care System

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Greeter

at Steward Health Care System

Posted: 9/1/2020
Job Status: Part Time
Job Reference #: 35436
Categories: Customer Service

Job Description

Location: Steward Medical Group - North
Posted Date: 9/1/2020

Are you looking for an exciting, professional career with a company that treats each individual with dignity and respect? We take pride in our work and organization knowing that we each make a difference in the lives of our patients every day!

Steward Medical Group at Hawthorn Medical Associates is looking for an enthusiastic, friendly, Patient Greeter/Screener to assist our providers in the treatment of patients. The successful candidate will:

  • Provide a positive first impression of Hawthorn Medical Associates to patients and visitors by extending a cordial welcome, answering questions, referring patients and visitors to appropriate resources and assisting with other requests.
  • Screen patients, visitors and employees when they arrive.
  • Distribute masks, as necessary.
  • Provide directions and wayfinding assistance to patients and visitors.
  • Ensure that the entrance areas are clean and free from debris or trash left by patients or visitors. Wipe down surfaces as necessary during shift.
  • Maintain effective working relations and communication with departmental and other Hawthorn Medical personnel as well as various community interactions as appropriate to the position.
  • Remain flexible in all shift coverage and overtime situations as they become necessary.
  • Bilingual with proficiency in Spanish and/or Portuguese is required.
  • Excellent customer service and communication skills, including de-escalation techniques.
  • Must be friendly, welcoming and people-oriented with problem solving skills.

Qualifications:

Must possess a high school diploma or equivalent.

Experience:

One year of experience as a customer service representative or similar role is preferred. Health care industry is a plus.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!