Steward Health Care System
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at Steward Health Care System
Are you looking for an exciting, professional career with a company that treats each individual with dignity and respect? We take pride in our work and organization knowing that we each make a difference in the lives of our patients every day!
Steward Medical Group at Hawthorn Medical Associates is looking for an enthusiastic, friendly, Patient Greeter/Screener to assist our providers in the treatment of patients. The successful candidate will:
- Provide a positive first impression of Hawthorn Medical Associates to patients and visitors by extending a cordial welcome, answering questions, referring patients and visitors to appropriate resources and assisting with other requests.
- Screen patients, visitors and employees when they arrive.
- Distribute masks, as necessary.
- Provide directions and wayfinding assistance to patients and visitors.
- Ensure that the entrance areas are clean and free from debris or trash left by patients or visitors. Wipe down surfaces as necessary during shift.
- Maintain effective working relations and communication with departmental and other Hawthorn Medical personnel as well as various community interactions as appropriate to the position.
- Remain flexible in all shift coverage and overtime situations as they become necessary.
- Bilingual with proficiency in Spanish and/or Portuguese is required.
- Excellent customer service and communication skills, including de-escalation techniques.
- Must be friendly, welcoming and people-oriented with problem solving skills.
Must possess a high school diploma or equivalent.
One year of experience as a customer service representative or similar role is preferred. Health care industry is a plus.