Vista Community Clinic

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Operator

at Vista Community Clinic

Posted: 1/24/2019
Job Reference #: 2139
Keywords: call center

Job Description

  • Req No.
    2019-2139
    Location
    US-CA-Vista
    Type
    Regular Part-Time
    Department
    Call Center
    Schedule
    20 hrs/wk (Mon-Thurs. 8:30am - 12:30pm, Sat. 9am to 1pm)
  • Overview

    Vista Community Clinic is a private, non-profit multi-specialty outpatient clinic. Providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to serve our population. We offer competitive compensation and benefits program which includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.

    Now hiring operator's for our call center in a challenging and fast paced environment. To greet callers and handle inquiries and appointments via the telephone in a professional and timely manner. Enter accurate and current demographic and insurance information in the computer for each patient. Adhere to current productivity requirements for department. Work is performed in an enclosed environment.

    Responsibilities

    • Make appointments for all clinics
    • Answer all incoming telephone and transfer calls in a timely and appropriate manner
    • Enter demographic data or verify current data
    • Enter insurance policies and verifies policy numbers
    • Print daily schedule and confirm the next day appointments

    Qualifications

    Minimum

    • High school graduate or equivalent
    • Minimum six months office or other customer service experience
    • Bilingual English/Spanish

    Preferred

    • Minimum one year medical office experience preferred

    Required Skills/Knowledge/Abilities

    • Thorough knowledge of the Clinics, providers and procedures performed
    • Knowledge of the Clinic products and services
    • Knowledge of health care delivery systems and the ability to use that knowledge in assisting clients to access necessary health care services

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!